8x8 Work12.14 - App Store

Work smarter. Wherever you are.

The 8x8 Work app for iPhone puts your business communications in your pocket-secure voice calls, HD video meetings, and team chat, all in one beautifully streamlined app. Whether in back-to-back meetings or between coffee breaks, 8x8 Work keeps you seamlessly connected.
From the first call to the final sign-off of the day, stay productive and professional, no matter where work takes you.

Why iPhone users love 8x8 Work:
+All-in-one business comms
Make and receive business calls, start video meetings, and chat with teammates-all from one intuitive interface.

+Professional calls, personal privacy
Use your business number to call or text-without revealing your personal phone number.

+Effortless video meetings
Launch HD video meetings with a tap, record sessions, or go live on YouTube to reach a wider audience.

+Smarter messaging
Create public or private chat rooms, share files, @mention teammates, and see who’s available in real time.
+Admin-approved
IT teams get consistent control across locations-from corner offices to kitchen tables.

Top features
+HD audio and video calling from your iPhone
+Instant meeting hosting with screen sharing and recording
+Business texting and team chat with file sharing and presence
+Customizable business hours and call handling
+Reliable performance on Wi-Fi or cellular

Ready to go?
Requires an 8x8 X Series subscription.
Need help?
Visit 8x8 iOS Support: https://support.8x8.com/cloud-phone-service/voice/work-mobile

Version History Bug fixes and small improvements. 12.14 Oct 7 Send faxes directly from the app, hide Call Forwarding via Work App Settings, and reply to short code SMS. Includes other small bug fixes and improvements. 12.13 Sep 9 Add 8x8 Meetings straight from Apple Calendar. Call recordings now include interaction and customer details. Engage users can pick outbound CC queues as caller ID. Admins can activate CC routing plans on the go. Plus crash fixes and smoother messaging. 12.12 Aug 10 Bug fixes and minor improvements. 12.11 Jul 20 Bug fixes and minor improvements. 12.10 Jul 9 Bug fixes and minor improvements. 12.9.1 Jun 16 Saved Messages & Pinned Messages are now available to all users.

Fixes & Improvements:
- Missed call notifications no longer auto-dial back
- Keypad now available during conference calls for contact center agents
- Reactions, pinning, and saving messages work reliably via long-press
- Siri announces only the latest message
- Faster contact search
- Recording transcriptions now include both participants
- Liquid Glass styling fixes and UI polish
- Accessibility and VoiceOver improvements 12.9 May 13 Bug fixes and minor improvements. 12.8 Feb 24 Post-call transcriptions now available for Conversation IQ customers

Customers with Conversation IQ can now access AI-powered Post-Call Transcriptions directly from the Call Recordings tab in 8x8 Work for Mobile.
This enhancement enables faster and easier call review, providing powerful AI insights directly at your fingertips. 12.7 Jan 22 Bug fixes and small improvements 12.5.1 11/16/2025 Bug fixes and small improvements 12.5 11/12/2025 Bug fixes and small improvements 12.3.2 10/08/2025 Bug fixes and small improvements 12.3.1 09/16/2025 Bug fixes and small improvements 12.3 07/29/2025 Bug fixes and small improvements 12.2 06/16/2025 Allow users to select reason codes when pausing an Engage queue
Bug fixes and other minor improvements 12.1.1 05/28/2025 Allow users to select reason codes when pausing an Engage queue
Bug fixes and other minor improvements 12.1 05/26/2025 Minor bug fixes and improvements. 12.0.1 04/29/2025 The new brand identity refreshes the desktop and web applications, bringing a modern and vibrant experience that reflects the company's commitment to innovation and a customer-centric approach.

Updated Colors – A fresh colour palette.

Updated Illustrations - A dynamic visual language.

New logo and application icon – A redesigned logo that reflects the brand’s evolution. 12.0 04/21/2025 Bug fixes and performance improvements. 11.11.1 03/07/2025 Group MMS can now be enabled based on the usage based billing state
Accessibility updates on the landing screens and SMS is now restricted to US/CA in the 1:1 flow 11.11 02/18/2025 Bug fixes and small improvements. 11.10.2 01/09/2025 Bug fixes and small improvements. 11.10.1 12/13/2024 Bug fixes and small improvements. 11.10 12/04/2024 Bug fixes and small improvements. 11.9.3 10/17/2024